![]() With an expanding footprint of over 235 stores nationally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. Must be 18 years of age or older and have legal eligibility for employment in the United StatesĪbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz.Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun).Ability to utilize MS Office, Word and our Applicant Tracking System.Prior Point of Sale (POS) systems experience.Prior experience conducting in-person interviews of hourly support staff.At least 1 year of experience in a supervisory role within a restaurant or retail store.Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).Support Store Ops Manager with ordering, inventory control and scheduling.Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our.Lead new hourly staff onboarding and initial training. ![]()
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